Estimate a real workload

Use expected customer activity to plan staffing and response coverage. Separate your busiest period from an average day so the discussion has useful context.

Confirm the listed setup

Ask ADFBM to explain the current 100K configuration, eligibility, included work, and any separate charges. Platform status and messaging conditions should be checked directly.

Make a support plan

Choose the people responsible for message quality, escalations, and technical issues. Document how the team will recognize and respond to a problem after handover.

Turn the brief into a useful next step

Bring these notes into the conversation with your team or ADFBM. Keep the selected configuration, the responsible contact, and any open question together. Before an order or change is confirmed, make sure the people doing the work share the same written understanding.

Use the checklist below as a starting point, then adapt it to the business and assets you are authorized to manage. Product details and platform requirements should always be confirmed for the specific setup involved.